Catch issues early and settle them fairly
Log incidents with photos, track who is investigating, and decide who pays: deduct from a worker’s pay or add the cost to the job — both with approval.
Quality & incidents that just works
Report from the field
Workers report damage or complaints in seconds.
Evidence
Attach photos and files to every incident.
Assign & track
Assign an owner and follow it to resolution.
Response targets
See age and time to resolve against your target.
Charges with approval
Deduct from pay or add to job cost — with undo.
Inspections
Run quality checks with your own templates.
Connected to the job
Incidents link to the job and client, so photos, notes and costs stay in context.
- Full activity history on each incident
- Job cost updated when you approve a charge
- Before and after photos on the job
Charges flow into payroll
When you approve a deduction, it appears on that person’s next pay run — no spreadsheets.
- Approved deductions only
- Undo until the run is paid
- Worker notified of the deduction
Three steps to get going
1. Create your free account
No credit card — add your business, services and prices.
2. Invite your team
Staff join by email and get their own worker portal.
3. Start using quality & incidents
It's connected to everything else from day one.
Works even better together
Jobs & checklists
Checklists, photos, notes and sign-off on site.
Payroll
Salary or hourly pay with leave and deductions.
Reports & insights
40+ reports on revenue, jobs, team and profit.
Common questions
No. Nothing is charged until someone with payroll access approves it — and it can be undone until the pay run is paid.
Yes, from their phone. They see their own reports; the office triages.
Yes, quality checks use templates you define, with scores over time.
Try it with your own business — free
No credit card or payment details. Set up and invite your team in minutes.